tp_servicedesk/ui/partials/ticket_item.html

<div class="ticket-item">
    <div class="ticket-icon">
      <div class="field">
        <label class="b-checkbox checkbox">
          <input type="checkbox" value="false" />
          <span class="check"></span>
          <span class="control-label"></span>
        </label>
      </div>
      
      <span class="icon is-medium"><icons type="status">{{@ticket.status_name}}</icons></span>
    </div>
    <div class="ticket-content">
      <div class="ticket-header">
        <span class="ticket-title">
          <a href="/ticket/{{ @ticket.id }}">{{ @ticket.title }}</a>
        </span>
        <div class="tags ml-2">
          <repeat group="{{ @ticket.tags }}" value="{{ @tag }}">
            <span class="tag is-{{@tag.color}}">{{ @tag.name }}</span>
          </repeat>
        </div>
      </div>
      <div class="ticket-meta">
        <p>#{{ @ticket.id }} opened {{ @ticket.created_at }} by {{ @ticket.display_name }}</p>
      </div>
    </div>
  </div>