From 5ba0911d7e799a1d3e79c91e8a3178946cbcde20 Mon Sep 17 00:00:00 2001
From: tp_dhu <terry.probert@dhuhealthcare.nhs.uk>
Date: Wed, 30 Apr 2025 02:15:54 +0100
Subject: [PATCH] MVP issues.md

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+# MVP Issues
+
+This issue list defines the work required to bring the `tp_servicedesk` Fat-Free PHP application to a beta-ready MVP for personal workload/project tracking.
+
+---
+
+## 🧩 Ticketing System
+- [ ] Display assigned user in ticket view
+- [ ] Add user assignment capability in ticket create/edit forms
+- [ ] Implement ticket filtering (by status, assignee, project)
+- [ ] Improve UI feedback for ticket soft-delete
+- [ ] Ensure metadata, attachments, and comments update properly on edit
+- [ ] Add tag support for tickets (UI and DB updates)
+- [ ] Implement ticket history for status/priority changes
+- [ ] Add comment thread display on ticket edit view
+- [ ] Update "new ticket" template to match the edit form
+- [ ] Enable linking tickets using markdown shortcodes (e.g. `#ticket-id` autocomplete)
+
+---
+
+## 📂 Project Management
+- [ ] Implement `ProjectController::create()` and `update()` logic
+- [ ] Add CRUD for:
+  - [ ] `project_tasks` (task list under project)
+  - [ ] `project_links` (related links/resources)
+  - [ ] `project_events` (project timeline/log)
+- [ ] Show tickets related to a project in the project view page
+
+---
+
+## 📚 Knowledge Base (KB)
+- [ ] Display and edit tags for each article
+- [ ] Show article creator and last updated info
+- [ ] Add search suggestions or recent articles on main KB page
+
+---
+
+## 👤 User Management
+- [ ] Implement full CRUD in `Admin\UserController`
+- [ ] Add role selection to user creation/edit forms
+- [ ] Restrict sensitive actions (ticket edit/delete) to owner or admin
+
+---
+
+## ⚙️ Admin Panel
+- [ ] Complete admin routes and views for ticket status management
+- [ ] Add dashboard widgets (open tickets count, recent updates, etc.)
+- [ ] Create settings/config view to manage global app options
+
+---
+
+## 📦 UI & UX Polish
+- [ ] Show success/error alerts for all user actions
+- [ ] Apply consistent Bulma styling to forms, buttons, and messages
+- [ ] Add loading indicators or skeletons on longer actions
+- [ ] Embed `/public/test.md.php` JS markdown editor into edit/create ticket templates
+- [ ] Add smart shortcuts to markdown editor:
+  - [ ] `#` opens ticket linking modal
+  - [ ] `@` opens user tagging modal
+  - [ ] `!a` opens hyperlink creation modal
+
+---
+
+## 🧪 Quality Assurance
+- [ ] Create fake/test data seeder
+- [ ] Add DB integrity checks for tickets, users, and project FK links
+- [ ] Manually test:
+  - [ ] Login/logout
+  - [ ] Ticket create/edit/delete
+  - [ ] KB CRUD
+  - [ ] Attachment upload/download
+- [ ] Audit all routes and controllers for authentication and access checks
+
+---
+
+## 🔍 Search & Indexing
+- [ ] Improve full-text search to be smarter than `LIKE %{query}%`
+- [ ] Add partial, fuzzy, and prioritised relevance to results (e.g. `title > tags > content`)
+
+---
+
+## 📅 Timeline & Activity Views
+- [ ] Create timeline view per ticket using:
+  - [ ] status/priority history
+  - [ ] comments
+  - [ ] attachments and other actions
+- [ ] Build global timeline dashboard to see activity across system
+- [ ] Implement calendar heatmap (e.g. GitHub-style) for activity tracking
+- [ ] Add drilldown support from calendar to view specific actions on each day
+- [ ] Add detailed log/summary of:
+  - [ ] ticket creation/updates
+  - [ ] project creation/updates
+  - [ ] assignments
+  - [ ] comments
+  - [ ] closures
+
+---
+
+## 🔐 Security & Session
+- [ ] Add CSRF protection for all POST forms
+- [ ] Enforce permission checks on:
+  - [ ] Ticket edits
+  - [ ] Comment deletion
+  - [ ] Attachment deletion
+- [ ] Add password reset flow or admin-reset function
+
+---
+
+## 📈 Post-MVP (Optional Enhancements)
+- [ ] Ticket due dates and reminders
+- [ ] Kanban or Gantt-style project view
+- [ ] REST API endpoints
+
+---